Service
Sunward has established a comprehensive service and parts network worldwide
Currently, it boasts 18 overseas subsidiaries and parts warehouses, with over 300 global dealers and partners. This network has developed a three-tier parts supply system, comprising central warehouses, subsidiary warehouses, and dealer warehouses. More than 2,000 dedicated or dealer service personnel provide customers with comprehensive 24/7 after-sales support.
- - 20 Overseas Subsidiaries
- - 300 Global Dealers
- - 2,000 Service Network
- - 24/7 After-sales Support.
Sunward's parts supply system includes:
-
01
2 central warehouses
These serve as the primary hubs for parts distribution, ensuring a steady supply to various regions. -
02
20 subsidiary warehouses
Located in different countries, these warehouses ensure the timely availability of parts and support to local markets. -
03
300 dealer warehouses
Managed by Sunward's extensive network of over 300 global dealers, these warehouses ensure that parts are always within reach for customers.
Efficient service network covering the world
The company’s service network includes over 2,000 service personnel who are either full-time employees or agents of the dealers. They are available 7X24 to provide comprehensive after-sales services to customers, ensuring that any issues are resolved promptly and efficiently. This extensive service network guarantees that Sunward Intelligent can meet the needs of its global customer base effectively and swiftly.
